The working life of Museum of London

Back in April I mentioned that we had very gently gone live with the
Database of 19th Century Photographers and Allied Trades in London 1841-1901 on the photoLondon website. It seems like a good time for an update for a couple of reasons.

Firstly, the site has proved to be quite a success, at least compared with our modest expectations. Actual visits and pageviews have only crept up gradually since the launch, albeit with a few great flurries of activity. We get around 3000 visits a month and people tend to look at 7 or 8 pages per visit. But user reaction has been growing inexorably, with more people contacting us through the website every week as they find their ancestors or seek the photographer of a photo they own.  I think that Google is sending a lot more of our visits now, which means people with very specific interests and questions – which you should probably expect with a database of 10,000 people! Still I don’t think we were expecting quite so many inquiries, and it’s often hard to offer more than is already on the site. Tunjay, who is the administrator in our Later Department, does everything possible to give a helpful answer, but the fact is that we at the Museum of London aren’t the source of or experts about the data; that role belongs to David Webb, whose many years of research he generously contributed to the database.

The second reason for an update is that we were contacted while ago by the production team of a TV programme that’s due to air very shortly, and which just might feature the website, since it helped in researching the family history that the programme explores. I don’t know if it will actually be mentioned, but it would be nice validation of David Webb’s work if it was.

Both of these illustrate that family history and genealogy are a very important part of the reason that a site like this is interesting to a wide audience. Soon after the launch, as we started to get inquiries from family historians, I ventured onto their turf to ask in a couple of forums what we could do to make a site like this useful to them. The answer was basically “not a lot, it’s already what we need”; that’s gratifying, but I suspect there’s always more we could do. One thing might be to offer downloadable datasets; another (perhaps less for the benefit of genealogists) could be to integrate the biographies with related resources on photography, geography, social history, archive collections etc.

As well as inquries, there is another kind of contact we get through the site, where people write to add to or correct our information, and this is really exciting. Again, we pass the information on to David Webb for him to examine and process as he sees fit. So far, because of this roundabout flow of information, we have not re-integrated any information, but I would hope to do this in the future so if you have any amendments for us, please, please keep on sending them.

One final thing: I created a simple REST API for those geeks out there who want to play with the database. Sadly the quality of the address data isn’t that brilliant at present, which limits what we can do in terms of mashups until I get a chance to crunch it a bit, but if you want to play then please drop me a line and I’ll give you the keys.

So to wrap up, I would love to know your suggestions for how we might improve the site. Tell us things like

• what sort of information do you need that’s not obvious at present?
• would you like any tools to collect or download information?
• would it be useful to integrate a wiki with the site, so that each person can have a page that our site’s visitors can add to and edit?

Stick your ideas in the comments or drop us a line.

“There is a medieval mystery to solve, so let’s start digging.” So began the new BBC archaeological drama Bonekickers. Part Indiana Jones, part Da Vinci Code with a hint of Time Team, the programme is set in the style of most modern forensic crime series complete with sinister music and dark lighting.

If you missed it, the first episode this week portrayed a group of maverick archaeologists from the University of Wessex where “the excavation of 14th century medieval soldiers alongside Saracen coinage in Somerset leads to the hunt for the True Cross”. The show featured a fundamentalist Christian property developer with sword-wielding accomplices, scenes of faith healing, a beheading, and a dramatic conclusion that saw the team abseiling into a subterranean temple – and a fiery inferno that resulted in the destruction of perhaps one of the most significant finds discovered in the UK!!

So how does this compare to real life in an archaeological unit?

Real life archaeology is perhaps not fast paced enough to be compatible with the fictional world of television. We wait for developers and funding bodies to agree budgets, spend time agreeing sampling strategies, and await the results of radiocarbon dates sent to far-off laboratories rather than churning them straight out of a PC. We use our “archaeological imaginations” for the long drawn-out analyses of a site over time rather than for jumping to instant conclusions, a reality that may deter even the most detail-hungry script writer.

It was claimed at one point that “there is always something down there.” Having spent numerous occasions stood next to a machine digging holes only to find nothing, I can assure you that this is not always true. The next time I encounter a cavernous void, I shall remember to refrain from breaking out the mountaineering gear and lowering myself by rope into the abyss. It’s not unheard of to have random people walk across site, oblivious to signs warning of deep trenches, only to ask if treasure has been found. But the closest I have come to a fiery ending was when a machine driver, perhaps a little heavy-handed, decided to dig a little too close to a gas service.

As our heroes pieced together the evidence, ripping artefacts from the trench without a context sheet in sight and in immaculate attire without a hard hat or hi-vis jacket to be seen, I wondered if any of them were aware of the budget code or had filled out this week’s time sheet. The large expensive flat owned by one of the team, and the swanky laboratory, seemed a little far fetched but I look forward to brandishing my museum ID card in an authoritative FBI-style fashion to see what privileges it brings me.

The final scenes produced the declaration “please, please, for the love of Jehovah, may we go to the pub?” and with that came perhaps the most accurate portrayal of the archaeologist.

I’m really excited to be able to tell you about a new project that’s recently gone live – ‘Podcasts from the past‘. It’s a series of ten audio descriptions of objects in the London before London and Medieval galleries at the Museum of London.

You can find Podcasts from the Past on iTunes with this link (or search for “podcasts from the past” or for artist “museum of london”), or point your browser at the RSS feed. You can also find out more about the individual podcasts and download the files directly at Podcasts from the past.
This project is part of the Museum’s Community & Audience Development Inclusion programme, and is managed by Inclusion Officer Lucie Fitton. I’ll let Lucie, our Inclusion Officer, introduce it in her own words:

Here at the Museum of London we wanted to do two things through this projects. One, make a step towards providing more resources for our visually impaired visitors (existing and potential). Two, by working with a group of real Londoners (by that we mean normal people living in this city, and not museum staff or specialists) to create them, we would be offering an interpretation of the collections that would be relevant and interesting to more people. Yes, these podcasts aim to describe museum objects to people who may not be able to see them clearly, but by opening your ears everyone can understand London’s story in a new way.

It was a huge task for anyone, let alone a group of people who hadn’t met, hadn’t visited the Museum before, hadn’t created audio description and hadn’t used recording and editing technology. The 10 podcasts were created in eight weeks, with just one day of workshop time each week.

Luckily we had some fantastic help from the experts. A couple of our curators showed the group around the galleries and provided invaluable advice about the objects. We then had training with Vocaleyes who showed us the basics of describing for visually impaired people. We also got the chance to meet Kirin, who is visually impaired and helped dispel myths around what it is like. Once the scripts were written we then worked with podcast producers from SoundDelivery to record and edit the final podcast. It was lots of hard work, but great fun.

The seven participants of this project come from a wide variety of backgrounds and had many skills and talents to add to this project. We hope they walk away with many more. Thanks to Charles Clark, Ivan Bello, James Kelly, Keith Allen, Liam McAtamney, Simon Allen and Warren Thompson. Also a big thank you to Tony and Kirin from Vocaleyes, and Jude, Mark and Lee from SoundDelivery.

Lucie’s also previously written about her role as Inclusion Officer and Community projects at the Museum of London. You can also see photos from the podcast workshops, including photos of the objects, on our Flickr page.

I think it’s a lovely way to find out more about some objects you can visit in our galleries, so check them out and let us know what you think.

Hi, it’s the web-monkey again. Things have been pretty intense lately, due in large part to the end of the financial year and the need to wrap up all sorts of budgets.

My part in the various projects I work on ranges from major to peripheral – sometimes some serious programming, sometimes offering advice on commissioning, sometimes just doing a little tweaking ready for integrating someone else’s work. All the same I’ll flag up a couple of things I’ve been involved in lately, at least of those that have now launched, even if I didn’t do that much myself – after all, where else do we sing about some of this stuff? Too often it ends up sort of dribbling out because we’re all too busy or exhausted to make a song and dance about it. So, here we go:

• The Great Fire of London website, orientated at children of Key Stage 1 age (5-7) and their teachers. This is the result of a partnership between the Museum of London, National Portrait Gallery, The National Archives, London Metropolitan Archives, and London Fire Brigade Museum. It’s cool. Thanks to ON101 for building the game and designing the site, and our own Mariruth Leftwich for shepherding the whole thing. Also via Mariruth comes a game to complement our Digging Up the Romans learning resource.
• At last we have sort of launched “The Database of 19th Century Photographers and Allied Trades in London: 1841-1901“. This is the electronic representation of the amazing work done by David Webb in cataloguing thousands of people in that industry in Victorian times. I built the database, hmm, several years ago for another partnership we’re in, but it was never launched for reasons that even now seem obscure. Anyway, it’s now live and, though it needs an overhaul even now, it’s great to think it may at last start being useful. I want to open the data up for mash-ups….when I get some time.
• The Sainsbury Archive, a fantastic resource at Museum in Docklands, has a new site through the efforts of archivist Clare Wood
• I can’t tell you about the work I’ve been doing on republishing an archaeological reference text, because it’s not ready yet. If you can find the test URL, well, you’re very sneaky.
• Any day now we’ll see the launch of the “Family Favourites” pages on the Museum in Docklands website. Go and seek it out, there’s a fun game and an introduction to various highlights of the galleries there.
• It’s just a promo site until the exhibition itself happens, but have a look at the Jack the Ripper pages. That’s gonna be well worth a visit – get yourself some tickets!
• Geek stuff: some time ago I made a machine-friendly interface to look at the database of publications our archaeology service (MoLAS) produces. Whilst working towards the launch of www.museumoflondonarchaeology.org.uk I decided I wanted to change the architecture of the publications application, which for one thing makes it easy to drop little nuggets of info about our publications around the site, all fed from a database. The solution I went for also works for machine access by anyone, and I hope it will be just a start: we’d like to make our events available like this, and in time our collections. For the record, it’s basically REST/XML, drop us a line if you want to use it (though I imagine that it will be the collections and events that will have wider appeal – note that events already have an RSS feed, which is used on sites like docklands.co.uk).
• And check out our events programme, I’ve just uploaded the May to August programme.

Now, what have I forgotten to mention?

Of course, there’s more in the pipeline, keep your eyes on all our sites!

Thanks to the wonders of acronyms, you can use something called ‘RSS’ to subscribe to a ‘feed’ from a blog and be notified when new posts are added. It’s much easier than remembering to check back for new posts, and you can often read the posts directly in your RSS application. It makes reading your favourite blogs as easy as reading email.

I use a website called bloglines so I can see my subscriptions from anywhere in the world, but you can also use software installed on your computer. If you use Gmail, MSN or Yahoo! for your email, you can add RSS feeds to your homepage on each site.

A bit confusing? This BBC article, News feeds from the BBC, explains what RSS feeds are and how you can get started.

Once you’ve got the hang of that, you could subscribe to our Events feed to find out when new events are added; or to some of our Flickr profiles, so you could see new photos as they’re uploaded.

If you prefer a direct link, try: http://feeds.feedburner.com/MuseumOfLondon
http://feeds.feedburner.com/MuseumofLondon/RomanGlass
http://api.flickr.com/services/feeds/photos_public.gne?id=14132510@N04?=en-us&format=atom

Hi. My name is Jeremy and I’m a museum web developer. There, I’ve said it. I’m a keyboard-jockey burdened (or as I see it blessed) by at least two sorts of geekdom: a late-born pleasure in ‘pooters; and a long-standing love of museums, and of the special sort of residue of our world that flocculates there (especially, it must be said, “real” things).

Seven-odd years ago I thought about setting up a museum-orientated web development company, to be called MuseioNet or some such nonsense. Thankfully it never got much beyond a cheesy name, because now I’m starting at least to get an idea of what I don’t know about the subject of building web-based resources for museums. I would have crashed and burned horribly if I’d tried to go it alone back then. I’ve been at the Museum of London about 6 years now, learning on the job. That’s pretty much inevitable anywhere, I suppose, and certainly in technology it’s a basic requirement owing to the speed of change – no matter how much you are on top of your chosen specialism today, tomorrow you’ll be slipping backwards.

Mia has already talked about her job, and although hers is more database-y and mine more webby, our roles have a fair degree of overlap so I’m not going to say much about what we do in a general sense; I want to talk instead about some current projects.

First thing to say is that roughly half of my time is spent on project-related work. Right now I’m really just wrapping up some odds and ends and catching up with some of the day-to-day stuff that’s piled up – bug fixes, data extractions, style-sheet changes. The odds and ends include a map interface for the London Sugar and Slavery website, which gives another way of exploring some of people and events that feature in the gallery of the same name. The map can be found in the gallery too. Things have been somewhat held up by our attempts to make the interface simpler and more intuitive for users, which often makes things dramatically more complex behind the scenes. I don’t know how many more
such applications we will build: we use ESRI products in-house, and their ArcIMS product powers the LSS map (and this one), but the power and flexibility of free mapping applications out there (Google and Yahoo! are amongst the most prominent) make them increasingly attractive. It would be a bit of a learning curve to learn to do all the things we want to do with these but ArcIMS is pretty complex too. We’ve already used Google Maps here and Yahoo! Maps to show our location map in context.

Another project that I dearly hope will soon be wrapped up is a very cool tool for creating quizzes and presentations, primarily for use within the context of our Learning Online site. The tool is complex and there have been problems with its development and implementation but you can see examples of what it has been used to create in the Black History section of that site. Teachers can use these interactives in a classroom situation on interactive whiteboards or regular desktop computers. The application is being developed by a Brighton company and my role has been as an advisor and in integrating it technically with our systems, as well as testing the darned thing when a fix is applied.

Mariruth Leftwich, who is overseeing the latter project, is also responsible for the recently launched poster maker, built by e-bloc to Mariruth’s brief. We can load up a bunch of images on a theme and visitors can put together a poster with them, print or submit it and finally see it in a gallery. It’s pretty cool. Again, my role was as advisor and in ensuring that it would work with our core systems and that we’d be able to live with it long-term without needing too much support. Mariruth is leading on another project I’m advising on too, which is a site for key Stage 1 kids about the Great Fire of London. This is a partnership with several other London organisations, which will fill a gaping hole of decent online resources on that subject for that age group.

The question of long-term sustainability is a key one to me, and has become so in large part because of another “project” on which I am working, namely my PhD on sustaining digital resources in museums. The museum gives me a great deal of support in this, and hopefully I am starting to return something to them as I develop as a practitioner. It’s not just me, I think that we’re all thinking a little more explicitly about the question of longevity now, bringing to the surface something that was always at least in the back of our minds. There’s a whole host of things going on in the MoL Group that tie into the question of digital sustainability: the projects I’ve mentioned and many others (not least Mia’s social software, including this blog); a review of records management; the evolving plans for IT in the Capital City Galleries that will open a couple of years hence.

Well, I’ve gone on enough for now. I should have said less about maps and more about Capital City but this is a week late already and I’d better get it online. It’ll wait till next time. Bye.

We’re still ramping up our blogging efforts and this blog isn’t really live yet, so for the moment most of the content is from the IT point of view – you will see more interesting content soon! In the meantime, another post from me.

People often look puzzled and ask why a museum needs computer programmers when I tell them that my job title is ‘Database Developer’ and that I work for a museum, so I thought I’d explain some of the things my job involves. One of the purposes of this blog is to give you an idea of the range of careers and activities possible in a museum. You might be surprised at how diverse they are.

Museums often have IT staff who can work with databases, because often they have big ‘Collections Management’ databases that record everything about their objects – for example, where the object came from, where it is, what conservation work has been carried out, whether it’s on loan or on display, and which collection it belongs to. The collections management application might also store research on the object, captions for websites or exhibitions, and other specialist information.

The Museum of London is unusual because it also has an Archaeology Service (MoLAS), which runs a big database of excavation (field), finds and environmental data, as well as geomatics and mapping services data. MoLAS have specialist forms so archaeologists and specialists can record and analyse their data. Part of my job is to update and maintain these applications, as well as working with people to understand their requirements then design and create new applications.

I also create special scripts (in a language called SQL) to pull records out of the different databases so they can be used in websites. Sometimes I help create the websites too.

My job is very varied, and what I do each day depends on which projects I’m working on, and what kinds of requests come through our internal helpdesk system.

For example, this week I have been reviewing graphic designs for a website on Roman London, and I’ve been working with Angela, a Finds specialist at the Museum of London Archaeology Service, to start a blog about her Roman Glass research. She’s written some text and put together some images, we’ve worked out how we’ll deal with crediting different photographers, and it’s all coming together. I’ll link to it when it goes live, hopefully next Friday.

I also did some work on our new forums, answered some helpdesk queries, and did some research into an appropriately lightweight solution so we can provide dynamic access to a repository of metadata about collection objects, using a standard called OAI-PMH (the ‘Open Archives Initiative Protocol for Metadata Harvesting’). Finally, I have been trying to find the time to plan an database migration so we can move our archaeology databases to a new, bigger server with a new version of the database software we use (a database application called Oracle) on it.

This really is the first post, hopefully the first of many.

Welcome to the Museum of London blog.  It doesn’t have a name yet, but we want it to be a view into the museum.  We want to show you some of the stuff you don’t see in the galleries – a glimpse of life inside the labs, storerooms and offices of the museum.

We hope you’ll ask us lots of questions, whatever it is you’ve always wanted to know about what people who work in museums do, what we do with all the stuff we have, and maybe about that mysterious object you’ve had for years.